Legal & Privacy Policy

Last updated July 2021.

Thank you for your purchase.  We hope you are happy with your purchase.  However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.  Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date.  All returned items must be in be in new and unused condition, with all original labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number.  After receiving a RMA number, place the item securely in its original packaging [and include your proof of purchase/and the return form provided, and mail your return the following address:

Beaumont Textiles Ltd, Unit 8 Lower Healey Business Park, Froom Street, Chorley, PR69AR

Attention Returns Department

RMA Reference number:

Please note, you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your refund.  Please allow at least 7 working days from the receipt of your item to process your refund.  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged.  Cutting samples are not returnable.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Our Head Office by phone 01257 263065 or email [email protected]